Delete your account and data

On the web, while signed in, under My account → Settings. It happens right away and you do not need to write to us.

You can also do it from the academy app:

1. Open the app and go to your Profile.
2. Scroll down to Settings and tap “Delete account”.
3. Confirm when asked.

• Your profile: name, email and photo.
• Your course access, along with your notes and favorites.
• Your group memberships and any delivery settings made for you.
• Your sign-in account, so that email can no longer sign in.

If you have an active subscription, it is canceled at the moment of deletion and you will not be charged again. Even so, two things do not disappear:

• Payment records stay with Stripe, our processor, under their own policy. They are required for accounting and tax law, and we cannot delete them ourselves.
• Your purchase receipts are kept for the same accounting reason, no longer attached to a profile you can use.

Your community messages are not deleted automatically, because other people have quoted them in their own conversations. If you want them removed, tell us and we will do it.

Write to us from your account email and we will do it for you.